Pinnacle Building & Restoration, Inc.
Effective Date: December 2, 2025

Pinnacle Building & Restoration, Inc. ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Phone number

• Email address

• Property address

• Project details

• Any information you provide through forms, calls, or messages

Automatically Collected Information

• IP address

• Browser type

• Device information

• Pages visited on our website

• Date and time of visits

This information helps us improve website performance and customer experience.

2. How We Use Your Information

We use collected information to:

• Respond to inquiries and service requests

• Schedule appointments and provide project updates

• Send service-related SMS notifications (if opted in)

• Provide estimates and project documentation

• Improve our services and website functionality

• Maintain business records

• Comply with legal obligations

We do not sell or rent your personal information.

3. SMS & Text Messaging Policy

If you opt in to receive SMS messages from Pinnacle Building & Restoration, Inc., you may receive service-related communications including:

• Appointment confirmations

• Technician arrival notifications

• Service reminders

• Scheduling updates

Message frequency is low and related to active service appointments.

You may opt out at any time by replying STOP.

SMS consent is NOT SHARED with third parties (except SMS providers)
Standard message and data rates may apply.

We do not use third-party purchased contact lists or send unsolicited marketing messages.

4. How We Share Information

We may share your information only in the following circumstances:

• With trusted service providers who assist in operating our business (e.g., CRM platforms, scheduling software, payment processors)

• When required by law, subpoena, or legal process

• To protect our legal rights or prevent fraud

All third-party providers are expected to maintain appropriate security safeguards.

Mobile Information Sharing Statement

We do not sell, rent, trade, or share your mobile phone number or SMS consent information with third parties for marketing or promotional purposes. Mobile information will only be shared with trusted service providers strictly for the purpose of delivering SMS communications related to your active service requests. These providers are contractually obligated to protect your information and may not use it for any other purpose. SMS opt-in data and consent records will not be shared with third parties except as required by law or for compliance with applicable regulations.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system can guarantee absolute security, we take appropriate measures to prevent unauthorized access, disclosure, or misuse.

6. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to improve user experience and analyze website traffic. You may disable cookies through your browser settings if preferred.

7. Your Privacy Rights

Depending on your state of residence, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data (subject to legal retention requirements)

To exercise these rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those third-party sites.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Pinnacle Building & Restoration, Inc.
6919 S. Park Ridge Ct.

Riverbank, CA 95367
Phone: (650) 667-4025
Email: [email protected]